Auth Code vs. Auth Ref

Auth Code vs. Auth Ref

In MediBooks Auth Ref. and Auth No. are used in different places across the software, below are descriptions of how each is used.

Auth Ref:  Authorization reference - This is related to Bills. Usually provided by the insurance company as the reference to authorize a procedure, treatment, etc.

Auth No:  Authorization Number - This is related to payments. Payment authorization number provided by the payment provider - when using CityPay this is automatically populated with the Auth No returned  by the API.

    • Related Articles

    • Invalid GP Code for Consultant. (Prescribing Code Cannot Be Empty)

      When running claims a claim may sometimes fail with the message "Invalid GP Code for a consultant. (Prescribing Code Cannot be Empty)", in this article, it will be described how to resolve this error. To rectify this error, left-click on the ...
    • Release notes 7.32

      Bill Payment Service We have added integration with CityPays Bill Payment Service. This will allow payment requests to be sent to customers from MediBooks using email and SMS, then reconciled in bulk. To learn more about this please read: Payment ...
    • MSG release notes

      7.38 Workflow report now uses Bill Consultation date for the consultation date filter. 7.35 Fixed issue with letters not printing the full template. Added searching by claim code to picklist. Fixed issue with Reassign Bill not appearing after a bill ...
    • Release notes: 7.35

      Added settings to control the times the Front Desk auto-refreshes, by default, the front desk will auto refresh between 08:00 and 18:00. Fixed MediBooks Sync Desktop Shortcut. Improvements to MediBooks Shortcut to prevent additional admin popups on ...
    • Release notes 7.34.0

      Payment Requests General Payment Requests can now be sent in bulk from the Appointment Reconciliation report. A progress bar will be displayed when refreshing the status of Payment Requests. Added option to refresh or cancel individual payment ...