Did Not Attend (DNA) Charges
DNA Charges are set by Third Party, and can be enabled when adding items to Invoices.
To setup the charges, select the Third Party, click Modify, then Third Party Details.
Select the Billing Information tab and use the DNA Charges (Did Not Attend) option to choose how the charges should be applied.
There are three options that can be used when editing DNA Charges:
- Use the dropdown to select an existing charge
- The three dots can be used to modify the selected charge
- Use the asterisk to create a new charge
Use [Save] to once finished making changes.
When creating/modifying charges the following dialog will be shown:
Use the Description box to give a title to the charge; this is what will be shown in the dropdown.
Use the checkboxes to determine which charges should be applied. The basic fee will charge a flat rate, while the percentage will calculate the fee based on the original charges. Both checkboxes can be selected to configure charges with both options.
Use the [Save] button once all needed changes have been saved.
When the did not attend checkbox is ticked any items added to the bill will be priced according to the Third Party Settings and be marked as '(Did not attend)'.
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