Searching for Accounts by Bill ID
To search for an account by Bill ID, first open the Customer Search page inside the Customer tab.
Click on the Transaction button.
Click on the Bill text box and enter the Bill ID.
Click [Search for Matches].
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Setting up the Bill Payment Service
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Finding Customer Accounts Recently Opened by User or Time
System Audit page can be used to find all accounts accessed at a certain time or by a certain user. This page can be found under the "System" tab. Open the page and at the top enter the date and select a user from the dropdown box if this is known. ...
MSG release notes
7.38 Workflow report now uses Bill Consultation date for the consultation date filter. 7.35 Fixed issue with letters not printing the full template. Added searching by claim code to picklist. Fixed issue with Reassign Bill not appearing after a bill ...