Changing the content of Payment Request Emails/SMS

The functionality described in this article will be available from v7.38 of MediBooks

The content of the SMS/emails sent by the Bill Payment Service is controlled using templates. These are created and managed by CityPay, please contact their if your practice would like to setup a custom template.

To use custom templates in MediBooks go to Settings -> Surcharge. Then enter the template information into the boxes as provided by CityPay. If left blank the default CityPay template will be used instead.

Then, click Save.

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